Reliable cycle supply
Your monthly medication, ordered, checked and delivered on a schedule agreed with your home.
- Cycle dates set around your rounds
- Checks before dispensing, not after delivery
- Clear labelling and paperwork
Our services
Pharmacy services built around care homes
From monthly cycles to a Friday-afternoon discharge, one team handles your supply, your urgent requests and your conversations with prescribers.
Our services
Everything your home needs from its pharmacy
One team handles your supply, your urgent requests and your conversations with prescribers, so your staff can spend their time with residents.
Urgent and interim deliveries
Acute prescriptions, new admissions and end-of-life medication delivered when residents need them.
- Antibiotics and acute medicines
- New admissions and discharges
- Anticipatory and end-of-life care
GP and prescriber liaison
We work directly with your GP practices, hospital teams and prescribers to keep prescriptions moving.
- Chasing missing or late scripts
- Querying changes and dosage issues
- Joining up hospital discharge information
eMAR and paper MAR
We support paper MAR charts and eMAR systems, including Access, and we are happy to work with whichever system your home uses.
- Records that match what is delivered
- Support when you change or set up a system
- Clear audit trails for inspections
Dedicated support
A named contact and a team you can phone, who already know your home when you call.
- One point of contact for managers
- Advice for staff on medicines questions
- Regular reviews of how things are working
A managed switch
Moving pharmacy can feel risky. We plan the changeover with you so no resident misses a dose.
- Handover planned around your cycle
- GP practices informed for you
- Extra support through the first cycles
“These improvements have helped support timely access to medicines, quicker resolution of issues and better continuity of care for our residents.”
What you can count on
Our service standards
Clear commitments, so your staff know exactly when medicines will arrive and who to call.
- Deliveries timed around your roundsagreed with each home, so medicines arrive before they are needed
- New residents set up quicklymedication history checked and supplied for admission day
- Training for your staffon our ordering process and your eMAR system when you join
How we help, in practice
Situations every care home knows, and what we do about them
These are the moments that decide whether a pharmacy makes a manager's week easier or harder.
A resident is discharged from hospital with new medication
What we do
We get the discharge letter, check it against the existing medication, query anything that doesn't match with the ward or GP, and deliver what's needed so the weekend rounds aren't disrupted.
The GP prescribes an antibiotic after a home visit
What we do
We collect the prescription from the practice ourselves and arrange an urgent delivery, so the first dose isn't left waiting until tomorrow.
A resident needs end-of-life or anticipatory medicines
What we do
We treat it as a priority, work with the district nurses and GP, and keep the home updated until the medicines are in place.
Repeat prescriptions are missing or don't match
What we do
We spot it before dispensing, chase the practice and tell you what's outstanding, instead of you finding gaps when the delivery arrives.
The Care Inspectorate is visiting
What we do
Clean, matching records between what we supply and your eMAR, and support from our team if medication questions come up.
Head office wants one consistent pharmacy across several homes
What we do
One onboarding plan, the same standards in every home, a named contact for each manager, and a single point of contact for the group.
See what we could do for your home
Book a no-obligation introductory meeting with Josh, at your home or by video call.